Return to Project List

• Developed the Integrated Management System framework for the Finance Business Unit.
• Review draft Standard Operating Procedures and Work Instructions to ensure that they adequately describe the tasks and procedures they are for. Modify the draft Standard Operating Procedures and WI's to the Power Water Corporation standard format and make any approved modifications to the content.
• Developed technical documents for Finance Services to comply with IMS and capture work activity processes for the following sections:
  • Financial Accounting
  • Operations Accounting
  • Planning and Analysis
  • Business Analysis
  • Regulatory Affairs
• Developed technical documents for Retail Services to comply with IMS and capture work activity processes for the following sections:
  • Community Service Obligations
  • Service Level Agreements
  • Meter Movement Arrangements and Revenue Protection
  • Complaints Processes
  • Disconnections of TOU meters
  • Training Plan
• Document RMS Super User specialist documentation and associated training needs analysis framework documentation
• Developed technical documents for Risk Assurance and Quality Group
• Developed draft ICT Procedures and Work Instructions
• Drafted the Operating Standby Water Reuse System Work Instructions for Wastewater Treatment Plant
• Drafted the start up and shut down of Water Reuse System Work Instructions for Wastewater Treatment Plant
• Drafted the cleaning the Water Reuse Systems Filters Work Instruction for Wastewater Treatment Plant
• Drafted power point training presentation for cleaning and disinfecting water storage tanks procedure
• Drafted work instruction for collecting and processing samples for giaria and cryptosporidium analysis.
• Drafted Employee and Organisational Services HR Operations IMS technical writing project